Snapshots 
CONFIDENTIALITY POLICY
INTRODUCTION
In the framework of the use of its services and in particular the services accessible on its website, its mobile site, its online store and its mobile apps, Les Suites De Sautet, as data processing manager, may collect and process your personal data.
We are committed to complying with privacy rules for potential customers and visitors to our website, mobile site, online store and mobile apps. All the data processing carried out in the framework of the accessible services complies with local regulations that apply for the protection of personal data and in particular, the provisions of the modified “Data Freedom Act” of 6 January 1978 and the General Data Protection Regulation (Regulation EU 2016/679) or “GDPR”.
WHAT ARE OUR UNDERTAKINGS ON DATA PROTECTION?
Les Suites De Sautet undertakes to guarantee a high level of protection of the data of its customers, potential customers, website, mobile site, and online store, and mobile app users, and any other person for which it processes data.
Les Suites De Sautet undertakes to comply with the regulations which apply to all the data processing it implements:
Your data is treated in a licit, loyal and transparent manner,
Your data is collected for defined, explicit and legitimate purposes and is not processed at a later date in a way which is incompatible with these purposes,
Your data is kept in an appropriate and pertinent manner and is limited to what is necessary with regard to the purposes for which it is processed,
Your data is accurate, up-to-date and all reasonable measures are taken to ensure that any data that is incorrect with regard to the purposes for which it is processed is deleted or corrected as soon as possible.
Les Suites De Sautet implements the appropriate technical and organisational measures to guarantee a level of security that is adapted to the inherent risk of its processing operations, comply with regulatory requirements and protect the rights and data of the people concerned when designing processing operations.
Furthermore, Les Suites De Sautet contractually imposes the same level of protection of data protection on its subcontractors (service providers, suppliers, etc.).
WHAT DATA DO WE COLLECT?
A – According to the purpose of the collection
The personal data we collect varies according to the purpose of the collection and the Service we provide. In general, we may be required to directly collect the following categories of data:
a) personal contact details such as your surname, first name, email address, postal address and telephone number(s),
b) the login details used to access your online account, or the username and password. We require this to create an account for your personal use,
c) exchanges with you, which may include details of conversations via chat, the consumer service,
d) demographic data, such as your age, gender and lifestyle preferences (among other things your favourite products and your interest in them),
e) browsing history, such as pages visited, date of visit, location when visiting, and IP address,
f) data concerning payment when a purchase or a booking is made on one of our websites or online stores, or one of our apps. In general, the invoice in your name, your billing address and payment data such as your credit card or bank account.
We may also collect personal data about you indirectly when you share content on social media, websites, stores or apps about our products and services, or when you reply to our posts and our promotional advertisements on social media.
B – Data concerning minors
Les Suites De Sautet does not collect or process the data of children under 18 years without the prior consent of parents or persons with parental authority
If data concerning children is collected via our website, mobile site, online store and mobile apps, parents or persons with parental authority have the possibility of opposing this by contacting us at the address indicated at the bottom of this page.
HOW IS DATA COLLECTED?
A – Methods used to collect your data
In the frame of our relationship, you may be required to send us your data using different methods and, in particular, our website, mobile site, online store and mobile apps while you are browsing the Internet, making purchases, bookings, completing various data collection forms, subscribing to the e-newsletter, creating an account, submitting an application, posting your comments on our social media pages, making any form of contact with our establishment, or sending us your data in any way.
B – IP address
The IP address is a series of numbers that is assigned automatically to your computer by your Internet access provider each time you log in. Every time you send a request to the website, our servers make a record of your visit. We collect IP addresses with a view to analysing trends on the website. We do not send any data that allows you to be identified, which means that your session will be saved but will remain anonymous for us.
We may use your IP address in cooperation with your Internet access provider in order to identify you in the case of having to apply conditions of use to protect our services and clients, or in order to comply with laws in force.
C – Cookies
In order to constantly improve the quality of our services proposed on our website, mobile site, online store and mobile apps, and their suitability with your needs, Les Suites De Sautet may use “cookies”, text files that serve to identify your terminal when you log in to one of our services.
The deposit of cookies or tracers on your terminal (computer, tablet, smartphone, etc.) allows établissement] to collect information and personal data according to how you configure your terminal.
Types of cookies used:
a) Cookies essential for using the website They allow you to use the main functions of the website, such as the purchase or reservation of services for example. If you deactivate cookies, you will no longer benefit from these functions.
The data stored cannot be used for commercial purposes.
b) Site performance cookies Performance cookies allow us to optimise our website and detect any technical problems that you may encounter.
They allow us to collect data about the way in which you use the website, in particular the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on a zone on the website.
The data stored cannot be used for commercial purposes.c) Functional cookies
These cookies allow the website to memorise the choices that you made (such as your username, the language or the region where you are located) and provide more precise and personal characteristics. These cookies can also be used to memorise the changes made by the user, such as the size of the text or the font. They may also be used to provide the services that you have requested, such as watching a video or leaving a comment on a blog. The data collected by these cookies may be made anonymous and cannot track your browsing activity on other sites.
By using our website, you agree to receive this type of cookie on your device.
d) Advertising marketing cookies
These cookies collect data about your Internet browsing habits in order to offer you adverts that are adapted to you and your centres of interest. They also allow you to limit the number of times that you see an advert and help us to assess the effectiveness of our advertising campaigns. In general, they are installed by advertising networks with the website operator’s authorisation. They memorise visits made on a website and share this information with other companies (advertisers for example). Targeted or advertising cookies are often linked to the functions of the site provided by the partner company.
The data is collected and shared with third parties in order to offer audience targeting and optimisation solutions for advertisers and editors. No personal data is collected and an individual cannot be identified using the data collected.
e) Cookies from third-party websites and social media Our website contains links and/or content that transfer users to other websites and social media and we do not know what cookies are used by these. To find out more, please consult the information provided by these thirdparty websites and social media about their own cookies.
D – Respect for your privacy
We undertake to protect your privacy by complying with the two following principles:
– We do not associate your cookies with any data that allows you to be identified directly and personally. Under no circumstances do cookies allow your address, date of birth, telephone number or any other information that can be used to identify you to be known.
– We do not provide any personal information to advertisers or third-party websites that display our advertisements based on your centres of interest.
If your computer or your mobile is used by several people, or if it has several Internet browsers, it is possible that the content displayed to other users matches your preferences. If you want, you can modify your browser’s settings.
For further information about how cookies work and targeted advertising, consult the CNIL (French Data Protection Agency) website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
E – Links to third-party websites
Our website, mobile site, online store and mobile apps may contain links redirecting users to third-party websites. We decline any responsibility for the collection, use, management sharing, or disclosure of data and information by these third-parties.
The communication of data on third-party websites is governed by the privacy policy and conditions of use of these websites. We recommend that you read the privacy policies of these websites before submitting your personal details.
FOR WHAT PURPOSE MIGHT THE DATA COLLECTED BE USED ?
Your data is used mainly for the purpose of making reservations and purchases (provision of services, specific services and products), canvassing, loyalty creation, activity organisation, information, sales, satisfaction surveys, organisation of competitions, new services and products designed to improve your customer experience in our establishment, statistical studies, recruitment, after-sales services, processing your requests and/or complaints. Apart from cases in which your consent has been obtained (in particular for communicating personalised offers), the processing of your data for purposes other than those mentioned above is necessary, in particular:
For ensuring the implementation of the service contract,
For complying with a legal obligation,
For the purpose of legitimate purposes pursued by our establishment in particular developing new services and offers, improving the customer service, etc.).
More specifically, your data is used:
To allow you to benefit from all the services available on our establishment’s website, mobile site, store and mobile apps: creation of a user account, e-newsletter, management of bookings, support and complaints, management of loyalty programmes, etc.
In order to allow you to browse our websites,
To match our information, notifications, offers and other forms of services to your interests as best as possible,
To facilitate the completion of administrative formalities concerning the booking and purchase.
HOW LONG IS YOUR DATA STORED ?
Les Suites De Sautet undertakes to store your data for a period that does not exceed that required for the purposes for which they are processed.
The storage periods are defined according to the processing purposes implemented by Les Suites De Sautet and, in particular, take account of the legal provisions which apply imposing a precise storage period for certain categories of data, any limitation periods that apply, as well as the CNIL’s recommendations concerning certain categories of data processing.
WHO IS LIKELY TO ACCESS YOUR DATA ?
A – Recipients of your data
The data collected on our website, mobile site, online store and mobile apps are likely to be communicated to our internal staff or to its ancillary service providers (sub-contractors, service providers, banks), in the frame of the completion of all or some of the services listed above. We remind you that in this context, Les Suites De Sautet asks its providers to set up strict privacy and protection measures for this data.
B – Transfer of data outside the European Union
Data may be processed outside the European Economic Area (EEA). If this is the case, Les Suites De Sautet will do everything to ensure that this international transfer of data benefits from the required level of security and guarantees.
HOW DO YOU EXERCISE YOUR RIGHTS ?
In accordance with the regulations which apply in the field of data protection, you may, at any time, exercise your right to access, rectify and delete your personal data as well as your right of limit and oppose processing and the portability of your personal data.
Furthermore, you have the legal right to define directives concerning the management of your data after your death.
Also, any person who is a minor at the time when the data was collected may obtain the deletion of it as soon as possible.
These rights may be exercised by writing to the following address:
Les Suites De Sautet 6 73000 Chambéry France
In this frame, we ask you to accompany your request with the elements needed to identify you (surname, first name, email) as well as any other information needed to confirm your identity.
You also have a right of appeal to the Commission Nationale de l’Informatique et des Libertés (French Data Protection Agency) in the event of a breach of the regulation that applies concerning the Data Protection and the GDPR in particular.
COMPUTER SAFETY/SECURITY OF TRANSACTIONS
Ensuring the security and confidentiality of personal data that you entrust to us is a priority for Les Suites De Sautet. Thus, we implement all the technical and organisational measures needed concerning the nature, scope and context of the personal data that you communicate to us and the risks presented by their processing in order to preserve the security of your data and, in particular, prevent the destruction, loss, alteration, disclosure, intrusion or unauthorised access to it in an accidental or illicit manner.
We offer you a secure online payment system based on the latest technologies in force.
Les Suites De Sautet does its utmost to combat identity theft on the Internet. That is why, for example, we use a detection system for fraudulent payments made by credit card. This system protects you in the case of the loss or theft of your credit card.
The security and confidentiality of personal data is based on the good practices of all. That is why we ask you to avoid communicating your password to third parties, to systematically log out of your social media accounts (especially in the case of linked accounts), and to close your browser window after your work session, especially if you access the Internet from a computer station shared with other people. In this way, you will prevent other users from access your personal data.
CONTACT US
For any further questions about this policy or the way in which Les Suites De Sautet processes your personal data, please contact us at the following address: contact@suitessautet.com
MODIFICATIONS TO THE DECLARATION
Les Suites De Sautet reserves the right to adapt the data protection policy. When we make substantial changes to this Declaration, we publish a link to the Declaration on the home page of our website.
Richard
United States, Linggo, Oktubre 25, 2020
Delights of historic Chambery
Steven
United Kingdom, Linggo, Setyembre 27, 2020
We had a long drive ahead, so we left before breakfast
Elisa
France, Linggo, Setyembre 27, 2020
The staff are very kind and helpful, big portion of breakfast and perfect location near city center
Nancy
France, Miyerkules, Setyembre 23, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Valeria
Romania, Martes, Setyembre 22, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Valeria
Romania, Miyerkules, Setyembre 16, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Marianne
United Kingdom, Lunes, Setyembre 14, 2020
Very central and car park nearby. It was a beautiful apartment and our room was huge and well appointed as was the bathroom.
Nancy
France, Miyerkules, Setyembre 9, 2020
Staying in an authentic, historical building, but with modern comforts, lots of space, in the middle of the old city, near everything needed for a comfortable tourist stay, on foot. Near the Prefecture, which I needed. Great staff and fresh French breakfast included and served in beautiful kitch. Small and intimate property.
Marisa
United States, Biyernes, Setyembre 4, 2020
Location , rooms , breakfast and staff
Hans
Germany, Lunes, Agosto 10, 2020
Wonderful location, no question. Super romantic and really with a lot of style. Exceptional. Nicely managed, uncomplicated and kind.
John
United Kingdom, Miyerkules, Agosto 5, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Pierre
Germany, Huwebes, Hulyo 23, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Roberta
Italy, Martes, Hulyo 7, 2020
Valerio is an amazing host. It is clear from his behavior that he has a genuine pleasure in making your stay really comfortable and will go above and beyond any expectation. He makes the difference!
Léo
France, Miyerkules, Marso 11, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Gabrielle
Ireland, Linggo, Pebrero 16, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
Helene
Germany, Huwebes, Pebrero 13, 2020
Ang customer na ito ay hindi mag-iwan ng komento.
M
Ireland, Lunes, Pebrero 3, 2020
Amazing hospitality from Valerio with a lovely fresh breakfast every morning.
Gaelle
Netherlands, Linggo, Pebrero 2, 2020
Located in the heart of Chambery minutes walk from all the restaurant near Carre Curial and in the shopping streets it s a perfect place to relax and rest for a night or two. Confortable and clean we were plaseantly surprised. The man in charge was really great to us and was easy to contact super helpful and let us check in quite late at night as we had driven from Geneva airport. There is a nice fresh simple continental breakfast too.
Julian
United Kingdom, Biyernes, Enero 31, 2020
Quirky flat. Comfortable clean. Helpful staff.
Tecla
Italy, Martes, Enero 28, 2020
Accoglienza
Ceri
United Kingdom, Martes, Oktubre 15, 2019
Valerie was very accommodating and friendly, excellent location and huge rooms with good wifi.
Glenn
United Kingdom, Sabado, Agosto 10, 2019
Beautiful room and building in medieval quarter
Sarah
United Kingdom, Linggo, Hulyo 28, 2019
Don’t book expecting this to be a hotel with service, but do book if you like somewhere a bit quirky, where you can use the kitchen and watch tv in the lounge. The new owners have just taken over and have great plans. The photos are a bit flattering!
Rick
Australia, Miyerkules, Hunyo 19, 2019
The location is excellent and the huge rooms in the old building give a wonderful, traditional feeling. The staff are exceptionally helpful.
ClaskainBelgium
Brussels
We felt really lucky and pleasantly surprised by the hotel. What a warm and genuine reception. You'll feel like you're staying with friends:) massive rooms with high ceilings. This is as if you're staying in a home because this was previously a home. My only regret was needing to check in very late and leave early in the morning. I look forward to a return to fully appreciate this gem in chambery
druzzie53
Buderim
We stayed for 3 nights on our way to Barcelona. Taxis cannot go to the door as a pedestrian area but it is flat walking if you have heavy luggage. However, there is no lift and reception is up 4 flights of stairs so be warned. The staff are pleasant (limited. English and don't help with luggage) and the rooms are huge. The bed & fittings were average, no English language tv channels and your bathroom will be adequate but not fancy. There is no a/c, no double-glazing on windows and if you get the room at the back of the building, the coo-ing pigeons may keep you awake at night. The neighbours also wake up early and may bang around and talk loudly. Our friends who stayed on the other side of the building had to contend with a late night party - drinking, singing badly & the usual. Remember though, that this is an historic building with all the problems of age. If you want new then don't stay here. If you can be accepting and flexible, the location is excellent as in the old town.
westwanderer2015
Dublin
Stayed here for 1 night on our way back from skiing. It is a lovely interesting property on the 2nd floor of an 18th century building (with no lift) located in the centre of the pedestrianized centre of Chambery. It is a little tricky to find so make sure to print out a walking map before you arrive! We had a family suite which consisted of a double bedroom which was long but very narrow and a little attic-type space with two low single beds for the kids. They loved their space! Beds were very comfortable. Very nice bathroom with spacious walk-in shower.Property is full of atmosphere and Philippe is a very welcoming host. He was very happy for us to bring in pizza for the kids and gave us recommendations on where to get them!As it is a very old building, the floors are exceptionally squeaky! Good wifi available in the room.We parked in the underground Curial Monge carpark which is only a couple of minutes away. Left most of our bags in the car overnight without any problems.This was a lovely interesting place to stay on the way to or from the slopes while Chambery itself is a really nice old town worth visiting.
Michael R
Zurich
This is a beautiful 18th century townhouse, in the center of the pedestrian area of Chambéry. The rooms are huge, well furnished, stylish, warm, clean, comfortable. We had breakfast 2 mins walk away...€10 for two people. One of the best places I've stayed, and I travel all year round! May not suit people, who can't walk up a staircase, or want to be pampered by staff. It's more like a private apartment.
mtshadow
New Mexico
This small B&B is in the center of the old town Chambery in a building that once housed dukes. It is so old and historic that elevators are not allowed to be installed. Hence, you must walk up stone steps to the 2nd floor (US 3rd floor) for the entrance. However, the rooms are quite lovely, very high ceilings with ornate crown molding, wood floors and very large. As mentioned, the bathrooms are large; unusual in Europe. We did not meet the owners but the staff was very pleasant. The rooms have a mini refrigerator and very strong wifi which is free!Since it is located in the medieval old town, you cannot drive directly to the entrance to unload. However, the owners will give detailed instructions on where to park and how to proceed to the B&B. Just be aware you will walk about 5 minutes on cobblestone roads through the pedestrian area and then up stone steps to the entrance. But, the ambience/atmosphere is worth the small inconvience. And, the check-in time window is different from other places. It is clearly stated on the hotel website the window for check-in is 5-11pm. Between 11am - 5pm, no one is at the B&B; consider that restriction when planning your arrival in Chambery.We will stay here again when we return to Chambery!
twoxscotch
Dordogne
Tucked away in a courtyard right in the heart of the medieval oldtown, this perfect pied a terre when on a visit to the stunning Chambery, Les Suites de l'Hôtel Particulier De Sautet iwas a fortuitous find. The rooms are large and airy and beautifully appointed, the location is perfect and the value for money is very good.A strong recommendation would be that the staff could be more available and attentive to detail.
Miles2gob4Vsleep
Geneva
A beautiful place to stay overnight on the way to the south of France. The rooms are really confortable and the toilets a re large and airy. This property was owned by a military man and close to the centre of Chambery. A great boutique hotel suite
William R
Lyon
Lovely hotel located in an ancient apartment block. Bags of character and extremely friendly staff. Excellent family rooms, very spacious, our kids loved it. The location is fantastic, right in the heart of the old town yet very quiet at night as rooms overlook secluded courtyard. If you are looking for character then I can't recommend highly enough. If you are looking for a 'chrome and mirrors' hotel then too bad you are missing something special.
明 生
We appreciated your warm welcome and warm atmosphere made by your people and probably by the structure and materials of room where we stayed. The only regret we had was that lift/elevator was not there, which would be an unreasonable wish in such a nice house in old-town area however. We would like to add one wonderful time that we had when we could attend the mass in Cathedral very close to your hotel.
UkThewanderer
uk
Stayed for one night . Beautiful building in the old city , wonderful welcome and standard of accommodation. Had a quick history lesson whilst being shown around. Knocked a star off for breakfast being extra and €12 (although I was offered a slight discount which was nice) . Was able to store my bag until I was ready to leave the area. 10 - 15. minute walk from train station ,
909Donna
Fullerton
Beyond expression… My daughters and I traveled to Chambery to experience the French Alps, a medieval village, and the French countryside. Our first night was such a disappointment that I searched for a better experience in this magical ville. What we found was too fantastic for words.I booked directly upon advice of the owners of Les Suites de l’Hotel de Sautet. By reserving our room directly, our petite dejeuner was included in our accommodations. The suite was quaint and PERFECT. Directly across the courtyard, we could see the winter home of Jean-Jacques Rousseau. To stay in a perfectly renovated 17th Century home was the most memorable experience of our holiday.After sharing the best petite dejeuner of all time, the owner Philippe came into the dining room to introduce himself. While my daughters and I prepared to leave our suite for the train station, Philippe began to play his violin for us. Unbeknown to us, Philippe played for the Orchestra de Savoie for 20 years. He graced us with a beautiful solo performance before we strapped on our backpacks to trek to the station. It was the most unexpectedly genuine and marvelous experience of my life.
Lapinauchocolat
Paris
I booked a room here for a quick weekend to attend a wedding in Chambery. I had made accommodation reservations for my trip quickly on the Internet, and actually thought I had booked a hotel, as I have always been a bit concerned about privacy when it comes to B&Bs. However, my B&B skepticism is now over, as I loved this place! Friendly welcome at arrival and beautiful rooms that provide the guests with loads of character and charm, as well as the privacy desired by many who would normally lean toward hotels. I will definitely stay here on return trips to Chambery, and wish I could've stayed longer and enjoyed the breakfasts with violin playing by Philippe, the owner.